Privacy Policy

This policy explains how Fines Landscaping & Building Services ("we", "us") uses the personal information you give us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Fines Landscaping & Building Services, owned and run by Ed. Email: finesgardeningservices@gmail.com. Phone: 07784 298600. Business address: Not provided.

What we collect

• Your name, phone number, email and postcode or address.
• Details about the work you're enquiring about.
• Basic technical data from your browser (such as pages visited) if analytics is enabled.

How we use it

• To respond to your enquiry and arrange a site visit.
• To prepare quotes, carry out work and invoice you.
• To meet legal and accounting obligations.

Our lawful bases are taking steps at your request before entering a contract, performing a contract, and legal obligation.

Sharing

We never sell your data. We may share it with the subcontractors working on your job and with service providers that help us manage enquiries (such as our customer management system), only as needed.

How long we keep it

Enquiries that don't go ahead are deleted within 12 months. Customer records are kept for as long as needed for guarantees and legal/accounting purposes.

Your rights

You can ask to access, correct or delete your data, or object to how we use it, by emailing finesgardeningservices@gmail.com. You can also complain to the Information Commissioner's Office (ico.org.uk).

Last updated: October 2026.